LAST UPDATED: 01/02/2026

1. Privacy Policy (UK GDPR – Art. 13 Compliant)

PANJAB Privacy Policy
Who we are
PANJAB is the data controller for personal data processed in connection with PANJAB ID and PANJAB services.

What data we collect

• Name

• Email address

• Phone number

• Date of birth / age-related data

• Location data (postcode, region)

• Device, app, and usage data

• Optional profile or display information

How we use data

• Create and manage PANJAB ID

• Identify users across systems

• Operate services and ordering

• Communicate service messages

• Analyse usage and performance

• Improve products and systems

• Deliver marketing (where consented)

Lawful bases

• Contract – operating PANJAB ID

• Legitimate interests – analytics, fraud prevention, system improvement

• Consent – marketing communications and non-essential tracking

Marketing

• Marketing is optional and consent-based

• You may withdraw consent at any time

• Essential service messages are not affected by marketing preferences

Data sharing

• Data is shared only with trusted service providers (e.g. POS, loyalty, analytics, messaging platforms)

• No personal data is sold

Data retention

• Data is retained while your PANJAB ID is active

• Inactive accounts may be deleted after a reasonable period

• Some data may be retained longer where legally required

Your rights

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Withdraw consent

• Request data portability

Requests can be made via [contact email].

Complaints
You may complain to the ICO (www.ico.org.uk).